What is Chatbot Training Data?

Chatbot training data is the information that helps a chatbot understand what users are saying, and how to respond. To build an effective chatbot, you must first feed it information, which could come from your company's FAQ webpages, customer support chat scripts, call logs, help email account, and other written sources. You could also get information for the chatbot training dataset directly from the personal knowledge of sales representatives.

Lionbridge offers chatbot training data services including training phrases and intent classification, to ensure that your chatbot can recognize and classify user queries, and respond with the correct answer or follow-up question.

Why Choose Lionbridge’s Chatbot Training Data Services?


Chatbots need a lot of training data to learn how to respond effectively to different human interactions. At Lionbridge, we provide the training tools you need, including chatbot utterances and conversation templates. The ultimate goals for a chatbot are to maintain natural conversation fluidity and consistent engagement, and Lionbridge can help with both.

  • 500,000+ Contributors
  • 300+ Languages
  • 20+ Years of Experience


Lionbridge has access to 500,000 contributors around the globe, so we can quickly create large, custom chatbot training datasets in 300 languages.


Lionbridge’s quality assurance system includes a rigorous review process to ensure that we provide clean, high-quality chatbot training datasets.


With 20 years of experience in the translation and localization industry, natural language processing tasks are Lionbridge’s strength.


Lionbridge’s Chatbot Training Data Services

Intent Variation

Lionbridge provides crowdsourced intent variation services. We create custom intent variation datasets that cover all of the different ways that users from different demographic groups might express the same intent.

Intent Classification

Lionbridge’s global team of 500,000 language experts will categorize utterances into relevant predefined intent groups. Use our intent classification services to accurately match utterances to specific intents for your chatbot to understand.

Intent Recognition

Lionbridge provides intent recognition services at the word level to help your chatbot recognize multiple intents from utterances that have long, complex sentences. Take advantage of our intent recognition services to help your chatbot understand the purpose and meaning of different utterances.

How do Lionbridge’s chatbot training data services work?

how to crowdsource data

1. Project set-up

Our team will work with you to develop a custom solution based on your project objectives and timeline.

how to crowdsource data
how to crowdsource data

2. Production

Our crowd of multilingual experts get to work creating, annotating or validating your data.

how to crowdsource data
how to crowdsource data

3. Delivery

Our project management team checks, packages, and formats the data before being sent to you for final approval.

how to crowdsource data

Success Stories


Chatbot Training Data Pricing

The Lionbridge platform streamlines much of the chatbot training process, allowing us to offer the most cost-effective solution in the industry. Contact us to get a free estimate for your project.

  • Account Manager
  • Project Management
  • 24/7 Support
  • API
  • NDA
  • Volume pricing
  • Custom reporting
  • Enterprise-grade SLAs
  • Custom invoicing
  • Consulting services
Get in touch with our team today

Multilingual Chatbot Training Data

Lionbridge provides custom chatbot training data in over 300 languages. Some of our most popular languages include:

  • Chinese chatbot training data
  • Dutch chatbot training data
  • French chatbot training data
  • German chatbot training data
  • Italian chatbot training data
  • Japanese chatbot training data
  • Portuguese chatbot training data
  • Spanish chatbot training data

Learn more about how chatbots work

An effective chatbot requires a massive amount of data in order to quickly solve user inquiries without human intervention. Here's our ultimate list of the best conversational datasets to train a chatbot system.
In this panel discussion, Charly Walther shares his expertise about chatbot usage, trends, and developments.
A chatbot is any program that mimics real conversations. This can either be embedded in a site or through a third party messaging platform like Facebook Messenger or Slack.